1. Scope
This policy describes how SoulNest Institute (“we”, “us”) processes personal data when you visit our website, browse the catalog, create an account, enroll in courses, or contact support.
Privacy Policy
Last updated: January 10, 2026
2. Data We Collect
- Account data: name, email, password (hashed).
- Transaction data: selected courses, cart and checkout metadata.
- Usage data: pages visited, filters applied, device/browser attributes.
- Support data: messages you send via the contact form.
- Cookies: strictly necessary for session and preferences; optional analytics where permitted.
3. How We Use Data
We process data to provide services, personalize content, handle payments (if applicable), troubleshoot issues, and comply with legal obligations. We do not sell personal data.
4. Legal Bases
- Contract: to deliver purchased or enrolled courses.
- Legitimate interests: to maintain security, improve usability, and prevent abuse.
- Consent: for optional cookies or newsletters.
- Legal obligation: tax, accounting, or compliance requirements.
5. Data Retention
We retain data only as long as necessary for the purposes described above, then securely delete or anonymize it. You may request deletion subject to lawful exceptions.
6. Your Rights
Depending on your region, you may have rights to access, rectify, delete, or port your data, and to object to certain processing. Contact us to exercise rights.
7. Cookies
We use necessary cookies for security and preferences. Optional analytics cookies are used only with consent. You can revoke consent at any time.
8. Security
We apply administrative, technical, and organizational measures to protect personal data. No method is 100% secure; please use unique, strong passwords.
9. Contact
For any privacy questions, contact [email protected] or call +1 (415) 555-0198.